Shipping Policy

· We have partnered with reputable logistics providers to ensure timely and safe delivery.

· Available shipping methods: Standard, Express, and COD (Cash on Delivery).

· For all orders within India, we offer free shipping. For deliveries within India, all prepaid orders are eligible for free shipping.

· Orders in stock are processed within 3–4 working days (excluding Sundays and public holidays).

· Made-to-order, customized, or pre-order items are dispatched within 4–6 weeks. We’ll notify you as soon as your item ships.

· Please provide an accurate and complete shipping address (including house number and pin code) to avoid delays.

· No refunds will be issued for delivery delays due to factors beyond our control (e.g., weather, strikes, courier delays).

· Our delivery partners will attempt delivery three times. If unsuccessful, the order will be returned to us and no refund will be issued.

· COD is available for orders above Rs.2000.

· COD charges vary depending on your location and parcel weight.

· For COD orders:

- Our team will contact you for confirmation.

- Orders will only be dispatched after your confirmation.

- If we don’t receive a response within 3 days, the order will be automatically canceled.

· Return/replacement is not acceptable for COD order.

· We offer international shipping via DHL, unless unavailable in your location.

· Shipping charges are calculated at checkout based on order size and delivery address.

· Customs duties and taxes are not included in the shipping charge and must be paid directly at delivery.

· These duties vary by country and are the customer’s responsibility.

· In case of delivery failure, a second attempt will be made after customer confirmation.

· For a third delivery attempt, extra shipping charges will apply. If unpaid, the order will be canceled and future orders may not be accepted.

· If your order is delayed beyond 2 weeks from the estimated delivery date, we will reach out to confirm if you still wish to proceed.

· Cancellations must be requested before dispatch. Once an order has been shipped, it cannot be canceled or refunded.

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