Terms & Conditions
Welcome to Kalashailee! By accessing or using our website (https://kalashailee.in), you agree to be bound by the following Terms and Conditions. These terms are designed to ensure a clear, fair, and secure experience for all users. Please review them carefully. If you do not accept these terms, you may not use our platform.
1. Eligibility
By using this website, you confirm that you are legally competent to enter into a binding agreement and comply with these Terms.
2. Definitions
- “Payment Instrument” includes credit/debit cards, UPI, net banking, or any other method of payment supported on our platform.
- “Platform” refers to https://kalashailee.in.
- “Transaction” means any purchase made by you on our website.
- “User” refers to any individual accessing or making purchases through our platform.
3. Kalashailee’s Rights
We reserve the right to collect and use user information to process transactions and improve our services. We may update these Terms at any time, and continued use of the platform implies your acceptance of those changes.
4. User Responsibilities
You agree to provide truthful and accurate information while placing orders, making payments, and registering accounts. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
5. Prohibited Conduct
- Misusing or attempting to hack the platform.
- Using the site to harass, defame, or harm other users.
- Posting misleading reviews or unauthorized commercial content.
- Violating intellectual property rights or using automation tools for unfair access.
6. Limitation of Liability
Kalashailee shall not be held liable for indirect damages, payment failures, or unauthorized use of your information. Our sole obligation in case of a verified claim is to process refunds in accordance with our Return & Refund Policy.
7. Review Guidelines
We welcome honest reviews from genuine customers. Reviews must not include hate speech, false information, or discriminatory language. Kalashailee reserves the right to moderate or remove reviews at its discretion.
8. Dispute Resolution & Governing Law
These Terms are governed by Indian law. Any disputes shall be subject to arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English. Urgent matters may be taken to the courts of Bengaluru.
9. Grievance Redressal
If you have any questions, complaints, or need help regarding your transaction or product, please contact us at:
Email: care@kalashailee.in
10. Disclaimer
By placing an order, you agree to use only legal payment methods. Kalashailee is not responsible for delays or losses arising from unauthorized use, technical issues, or third-party failures. All information on the platform is provided for general purposes only.